Frequently Asked Questions

Bithost.io is run by Antoan. All of our hosting services are managed by Digital Ocean and Packet.net.
Yes, you must use a valid email. We will send you reminders if your account balance is too low before your server is removed. Users who use disposable e-mails will be badned without anynotification.
By default, all accounts are limited on how many servers they can deploy. If you would like this limit increased, then please just submit a support ticket.
We do not store any card details, so you do not need to worry about them being leaked. You can also protect your account with 2-step verification.
This is to mitigate the risk of converting Bitcoin back to USD, and to help with the running costs of Bithost.
To be able to use bithost.io, you must first add some credit to your account. To do this, you must top up your account using Bitcoin, Dogecoin or Litecoin. We use coinpayments.net for this process.
If you do not have sufficient funds in your account each hour your server is running, then your server will be automatically deleted after a period of time. We will send you reminders before we do this though (so please use a valid email). Backups may be kept, but this is not guaranteed.
You are required to supply an SSH key to be able to access your server. You will have added one to your bithost account before creating a server.
We do not allow withdrawals.
Servers are billed once an hour, and the cost will be deducted from your account balance.
The hourly prices are the monthly price divided by 672 hours.

If you have any more questions, please feel free to contact us.


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bithost.io: Since 2014